Terms & Conditions
Helpful info before you order
What’s Included
Full buffet line setup with warmers, chafing trays, and serving utensils
Tables with skirting and thoughtful table arrangement
Biodegradable plates, cutlery, and napkins
Food labels provided for every dish
Delivery, setup before your event, and collection after
Delivery & Collection
We deliver daily between 8:00am and 8:00pm
Delivery is S$70 per location, waived for orders above S$1,200
Our team will arrive 30–60 minutes before your event to set up
Do allow a 15–30 minute buffer in case of traffic or parking delays—we’ll keep you posted
Please ensure someone is available on-site to receive the setup
Collection will be arranged before 10:00pm, or earlier depending on your event timing
If delivery or collection falls outside our operating hours, additional charges may apply
If our team is kept waiting more than 20 minutes on arrival, a holding fee of S$30 may apply
Requests for next-day collection are not encouraged and are subject to availability and additional charges
What’s Included
Dishes packed in microwave-safe trays, ready for self-serve
Biodegradable cutlery, plates, bowls (if needed), and serving utensils provided
Food labels included for every dish
No setup required—just unpack and enjoy
Delivery & Collection
Deliveries are made between 8:00am and 8:00pm
Delivery is S$30 per location, waived for orders above S$600
A 15–30 minute delivery buffer helps us manage any unforeseen delays
Kindly arrange for someone to receive the delivery on-site
Deliveries outside standard hours may be subject to additional charges
If our team experiences a waiting time beyond 20 minutes, a S$30 fee may apply
Collection is not provided for mini buffet orders
What’s Included
Individually packed bento meals (compartmentalised or otherwise)
Cutlery and napkins individually packed for hygiene
Delivered in thermal bags and labelled for easy distribution
Suitable for offices, schools, and on-the-go events
Delivery & Collection
Our delivery hours are between 8:00am and 8:00pm
Delivery is S$40 per location, waived for orders above S$1,000
Do allow a 15–30 minute delivery buffer in case of traffic or delays
We’ll need someone present to receive the bento handover
Deliveries outside regular hours may incur additional charges
A S$30 waiting fee may apply if our team is delayed on-site for more than 20 minutes
What’s Included
Morning Tea and/or Afternoon Tea served buffet-style, with 3 light bites and freshly brewed coffee/tea
Lunch Buffet with full setup: tables, skirting, warmers, and serving utensils
Biodegradable disposables and food labels provided throughout
Delivery, setup before your first break, and collection after your final meal
Delivery & Collection
Deliveries take place between 8:00am and 8:00pm
Full Day: S$120 delivery (waived above S$2,000)
Half Day: S$100 delivery (waived above S$2,000)
We’ll arrive 30–60 minutes before your first session to complete setup
A 15–30 minute timing buffer helps account for any delivery-day hiccups
Please ensure someone is available to receive us on-site
Collection will be scheduled based on your event programme
Additional charges may apply for delivery or collection outside our regular hours
If we’re held on-site for more than 20 minutes, a S$30 waiting fee may apply
Next-day collection requests are subject to availability and not encouraged
What’s Included
The Breakie Box (3 light bites) and Bento Lunch—served as a pair for half-day sessions or with an additional Breakie Box for full-day
Delivered in 2 (half-day) or 3 (full-day) drops, timed to your event schedule
All boxes come with individually packed cutlery, napkins, and labels
Thermal bags used for freshness and easy handout
Optional add-on: Coffee or tea in disposable dispensers at $30 each, complete with cups, stirrers, sugar, and creamer sachets
Delivery & Collection
Delivery window is from 8:00am to 8:00pm
Full Day: S$100 (includes 3 drops), waived above S$2,000
Half Day: S$70 (includes 2 drops), waived above S$2,000
Each drop comes with a 15–30 minute buffer to help us stay on track
Do arrange for someone to be on-site to receive each delivery
Deliveries outside our regular hours may be subject to additional charges
If there are delays exceeding 20 minutes, a S$30 waiting fee may apply
Collection is not required, unless additional equipment was provided
A FEW THINGS TO NOTE
These apply only in special situations like harder-to-reach locations or timing outside our usual hours. If anything here applies to your order, we’ll let you know early so there are no surprises.
Sentosa & Jurong Island: +S$20
Central Zones (Robinson, Marina Square, Orchard, Bras Basah): +S$10
If we need to carry food or equipment up stairs, a surcharge of S$25 per level, per trip applies.
We recommend letting us know in advance if there’s no lift access at your venue.
Early Morning Deliveries:
5:00am – 6:59am: +S$100
7:00am – 7:59am: +S$50
Late Night Deliveries:
8:00pm – 9:59pm: +S$80
10:00pm – 11:59pm: +S$120
Late Night Collections:
10:00pm – 11:59pm: +S$120
After midnight: subject to availability
To give our team enough time to prepare everything thoughtfully, we kindly ask for orders to be confirmed by:
Buffet & Seminar Catering: Please confirm your order at least 5 working days in advance
Mini Buffet & Bento Orders: Final confirmation required at least 3 working days in advance
We welcome final changes up to 2 working days before your event
For changes made after that, we’ll do our best to help, subject to availability
Additional charges may apply for last-minute changes that require extra prep, ingredients, or logistics
To secure your event, we ask for a simple two-step payment process. Nothing complicated, just a smooth experience so we can focus on serving you well.
A 50% deposit is required upon confirmation to secure your booking
The balance is due 3 working days before the event date
We accept Bank Transfer and PayNow (details will be provided on the invoice)
For corporate clients with special billing needs, just let us know and we’ll be happy to assist
All prices are quoted in Singapore dollars (SGD) and are subject to prevailing GST
We understand that plans can change, and we’ll always do our best to support you. Here’s what to expect if you need to cancel or postpone:
More than 7 working days’ notice: Full refund of any payments made
4 to 7 working days’ notice: 50% refund of the total order amount
Less than 3 working days’ notice: No refund, as preparations would already be underway
For postponements:
We’re happy to hold your order for a future date
The new event date should be within 1 month of the original
Postponement is subject to availability
We’re happy to cater for a variety of dietary needs, just let us know in advance and we’ll do our best to accommodate.
Vegetarian, vegan, gluten-free, and other special diets are available on request
For allergy-related requests, we’ll take extra care, but please note that our kitchen handles common allergens and we cannot guarantee a completely allergen-free environment
We take food safety seriously, and all meals are prepared in an SFA-licensed kitchen. To ensure quality and safety, we recommend the following:
Hot food should be consumed within 3 hours if warmers are provided
For mini buffet and bento meals (without warmers), food should be consumed within 1 hour of delivery
Cold items are meant to be enjoyed soon after delivery, as they may not stay chilled throughout service
Food kept beyond these time frames should not be consumed, in line with food safety guidelines
If you're exploring options for food redistribution, feel free to speak with us before your event, we may be able to connect you with groups that can help, where appropriate
Just a few final things to keep in mind as we prepare your event:
We may photograph our setups from time to time, let us know if you’d prefer we don’t
Occasionally, we may make ingredient substitutions of similar value and quality if certain items are unavailable, we’ll inform you in advance whenever possible
Kindly help to ensure any equipment provided is returned in good condition, damaged or missing items may incur a replacement charge
If your venue has any access restrictions, loading bays, or special delivery instructions, please share them with us ahead of time so we can plan smoothly
Thank you for taking the time to review these details. If you have any questions or special requests, feel free to reach out, we’re always happy to help make your event a smooth, memorable one.
With care, The Scrumptious Team